Views From Above
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Views From Above
Home
Menu
  • Portfolio
  • Services
  • Get Pricing
FAQ
  • General FAQ
  • Construction FAQ
  • Drone FAQ
  • Partnership FAQ
  • Compliance FAQ
More
  • Home
  • Menu
    • Portfolio
    • Services
    • Get Pricing
  • FAQ
    • General FAQ
    • Construction FAQ
    • Drone FAQ
    • Partnership FAQ
    • Compliance FAQ
  • Home
  • Menu
    • Portfolio
    • Services
    • Get Pricing
  • FAQ
    • General FAQ
    • Construction FAQ
    • Drone FAQ
    • Partnership FAQ
    • Compliance FAQ

Find answers to common questions about aerial documentation,

General FAQ

What areas do you serve?

 I’m based in Ooltewah, Tennessee, and service the entire Chattanooga and surrounding region. My recommended service area is within 50 miles of Ooltewah, but I’m always open to discussing projects farther away when needed. 

Are you FAA certified and insured?

 Yes, I am FAA Part 107 certified and fully insured for both drone operations and ground photography. Every project follows all FAA safety and compliance standards. 

How can I book a session?

 The easiest way to book is to call or text (423) 457-2260. You can also email nathanael@viewsfromabovemedia.com, and I’ll respond promptly to discuss your project and scheduling. 

What’s your typical turnaround time?

 Most projects are delivered within 3–5 business days, depending on the scope and weather conditions. Larger video or marketing projects may take slightly longer, but I always keep you updated throughout the process. 

Do you charge travel fees?

 Yes, I charge a small travel fee for locations 20 miles or more from Ooltewah. This helps cover time and fuel costs for longer distances.

How do I receive my Photos and videos?

You'll receive a private online gallery link via email. From there, you can download your media in full resolution anytime for 30 days.

Can I use the images for marketing or resale?

 Absolutely, your images are yours to use for marketing, social media, and promotional materials. However, resale or redistribution rights require written approval and must be outlined in your agreement.

What makes Views From Above different?

 As a veteran-owned business, I bring discipline, precision, and attention to detail to every project. I tailor each session to your exact goals — whether it’s marketing, documentation, or storytelling.

Do you work with individuals or only businesses?

 I work with both. In addition to business and real estate clients, I also photograph personal events, family gatherings, and special occasions.

What payment methods do you accept?

 I accept cash, check, or major credit/debit cards. Please note that final media is delivered only after full payment has been received. 

Construction Documentation FAQ

What is construction documentation?

 Aerial documentation provides time-stamped visual proof of your job site’s progress, conditions, and milestones. It’s used for investor updates, compliance, and liability protection. 

How often do you document a project?

 Most partners schedule three or more sessions per month to match key construction phases. Additional visits can be added anytime to capture major milestones or inspections. 

How is my documentation delivered?

 All images and video are delivered digitally through a secure cloud folder.
For long-term partners, Views From Above also provides a 500GB–1TB hard-drive archive labeled by project, city, state, and year. 

Can the documentation be used for insurance or legal purposes?

 Yes. Every deliverable includes date-stamped images and video that serve as reliable third-party proof of site conditions, progress, and completion. These visuals are often used for insurance claims, warranty records, and project verification. 

Do you integrate with our project management system?

 Yes. Deliverables are formatted for easy upload to Procore, Buildertrend, or other project management tools. 

What if weather prevents a scheduled flight?

 Safety comes first. Flights are rescheduled as soon as conditions meet FAA standards, typically within 24–48 hours. 

Do you keep a backup of my documentation?

 Yes. Views From Above securely maintains a duplicate archive for up to 12 months to ensure nothing is lost if your drive or files are damaged. 

Do you offer combined aerial and ground documentation?

 Yes. Every session can include both aerial and ground-level photos or video for complete coverage of each project phase. 

Do you offer long-term or recurring coverage plans?

 Yes. Many builders prefer monthly or long-term documentation to keep a consistent visual record of their projects. Long-term partners receive a fully organized 500GB–1TB hard drive containing all site visits, neatly labeled by project, state, and year. It’s a complete archive your team can reference at any time — proof of progress, protection, and professionalism all in one place. 

Can you document multiple job sites for one company?

 Absolutely. Long-term partners receive full project-scope coverage — meaning if you’re developing a neighborhood or managing several builds, I can document multiple homes or phases under one partnership. It’s a simple, scalable way to keep consistent records across every job site  without the hassle of separate sessions or multiple vendors. 

Drone FAQ

What types of drone services do you offer?

I provide professional aerial and ground documentation designed to serve construction teams, developers, and businesses.
My core services include:

  • Construction documentation and progress verification
     
  • Pre-, during-, and post-construction site coverage
     
  • Investor and stakeholder reporting
     
  • Real estate photo and video packages (MLS-ready)
     
  • Business and brand media for marketing or promotion
     
  • Roof, property, and site inspections
     
  • Event and community coverage

How high can you legally fly?

 The FAA legal altitude limit is 400 feet above ground level (AGL). That means I can fly up to 400 feet from my takeoff point, or 400 feet above a structure if I’m performing an inspection or filming a tall building.

Why should I hire a licensed drone pilot?

 Hiring a licensed FAA Part 107 drone pilot ensures your project is done safely, legally, and professionally. Licensed pilots understand airspace laws, flight restrictions, and safety protocols, reducing risk for you and your business. It also means you’re fully covered by insurance and FAA compliance, protecting you from fines or liability if something goes wrong. 

Do you handle FAA authorizations and airspace restrictions?

 Yes. I handle all FAA authorizations, airspace checks, and flight planning. For neighborhood or close-proximity flights, I simply ask that clients notify nearby residents in writing before the scheduled session. 

Are drone flights safe around homes or construction sites?

 Absolutely. When operated by a licensed FAA Part 107 pilot, drones are one of the safest ways to capture media around homes and job sites. I follow strict safety procedures and maintain visual line-of-sight during every flight.

What weather conditions can you fly in?

 I can fly in most weather conditions, but flights are limited by low cloud ceilings, rain, and high winds. I monitor conditions closely and will always reschedule if safety or image quality could be affected.

What resolution and file types do you deliver?

 All video is delivered in up to 4K resolution, and photos are captured at up to 48 megapixels. MLS photos are exported in the required 5 MB limit to meet listing platform standards.

Can you create 3D mapping, LiDAR, or site documentation?

 I currently offer visual site documentation through aerial photography and video. 3D mapping and LiDAR are services I plan to add soon as my equipment expands. If advanced mapping or data capture is required, we can discuss project-specific options. 

How do you ensure privacy and property safety during drone operations?

 I plan each flight carefully to respect privacy, property lines, and safety regulations. I avoid unnecessary overflight of private areas and maintain secure data handling for all captured media. 

Do you provide real-time aerial monitoring or progress updates?

 Yes, if real-time viewing is needed, I can provide live video monitoring on an iPad during your session. This allows you to see exactly what’s being captured and request any additional shots on the spot. 

Partnership & Coverage FAQ

How do your partnerships work?

 Each partnership is customized around your schedule and project goals. Whether you need consistent monthly documentation or occasional sessions, I structure visits to match your workflow.

How often do you provide project updates or check-ins?

 I stay in touch throughout your project. You’ll receive a confirmation before each scheduled session, notice when documentation is uploaded, and a quick recap of what was captured. Long-term partners can also request periodic progress summaries or overview sheets for internal reporting. 

What’s included in a typical documentation session?

 Each session includes aerial and ground-level documentation, date-stamped proof of progress, and organized delivery through a secure cloud folder. Optional add-ons include short video summaries or investor-ready recap sheets. 

How do I schedule my sessions?

After signing your agreement, we’ll coordinate a schedule that matches your build timeline. You can adjust session frequency based on project milestones or weather conditions.

Can sessions be added or rescheduled on short notice?

Yes, with at least 24 hours’ notice. Long-term partners can make limited short-notice changes during the month, but flexibility is balanced to ensure every client receives consistent quality and attention.

Do long-term partners receive additional benefits?

Absolutely. Full-contract partners receive locked-in pricing, short-notice scheduling privileges, priority service, and access to Views From Above’s full suite of media and marketing offerings. They also receive an annual hard-drive archive of all documentation, labeled by project, state, and year.

How do I start a partnership?

 Reach out by phone to discuss your needs. We’ll schedule an in-person meeting to review your project goals, coverage options, and partnership details before finalizing your plan. 

Can I add new projects under an existing partnership?

 Yes. Partnerships are designed to grow with you — new job sites can be added anytime, and each will be organized under your existing documentation archive. 

Do you offer travel outside the Chattanooga area?

 I currently focus on the Chattanooga region, but I have no problem traveling for qualified projects or recurring partnerships. 

What if I only need one session?

 Single sessions are available. You can also start with a short-term trial contract. Typically 2–3 months to experience the process before committing to a full partnership and its added benefits. 

Compliance & Safety FAQ

How do you maintain safety on active job sites?

Before each flight, I coordinate with your site supervisor, confirm active work zones, and maintain visual line-of-sight at all times. Safety is never compromised for a shot.

Do you coordinate with on-site personnel before flying?

 Yes. Communication is key. I confirm site access, crew activity, and any restricted areas prior to takeoff to ensure smooth, safe operations. 

How do you handle restricted airspace?

 

All flights are planned using FAA-authorized airspace maps. If special clearance is needed, I handle the approval process before arriving on-site.

What happens if weather or safety conditions delay a flight?

 Safety comes first. Flights are rescheduled as soon as conditions meet FAA standards — typically within 24–48 hours. 

What precautions do you take near heavy equipment or active crews?

I maintain a safe operating distance from personnel and machinery. Coordination with your team ensures there’s zero disruption to ongoing work.

Are your drones regularly maintained or inspected?

 Yes. All aircraft are maintained and inspected before each flight, including propellers, sensors, and batteries to ensure reliability and safety. 

What happens in the event of an on-site emergency or equipment issue?

 

Flights are immediately paused and the site secured. I follow documented safety protocols and resume operations only when conditions are safe.

Do you require site insurance or waivers before flying?

 If a site has special access requirements, I’ll coordinate with your safety lead to handle documentation or sign any necessary access forms before arrival. 

How do you minimize risk to nearby property or people?

All flights maintain legal altitude and distance requirements from uninvolved structures and individuals, and are limited to the defined project area.

What qualifications do you hold for safe operation?

I’m FAA Part 107 certified, fully insured, and trained to operate in both controlled and uncontrolled airspace. Every project is planned in compliance with federal and local regulations.

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