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Views From Above
Home
Services
  • Pre-Construction Planning
  • Progress Verification
  • Documentation Services
Partner Program
  • Partner Exclusives
  • Request Partner Access
About
  • About Us
  • Safety & Compliance
FAQ
  • Views From Above FAQ
  • SERVICES AND WORKFLOW FAQ
  • PARTNERSHIP FAQ
  • SAFETY & COMPLIANCE FAQ
  • TECHNOLOGY FAQ
  • DOCUMENTATION FAQ
  • INDUSTRIES USE FAQ
  • PUBLIC EDUCATION FAQ
More
  • Home
  • Services
    • Pre-Construction Planning
    • Progress Verification
    • Documentation Services
  • Partner Program
    • Partner Exclusives
    • Request Partner Access
  • About
    • About Us
    • Safety & Compliance
  • FAQ
    • Views From Above FAQ
    • SERVICES AND WORKFLOW FAQ
    • PARTNERSHIP FAQ
    • SAFETY & COMPLIANCE FAQ
    • TECHNOLOGY FAQ
    • DOCUMENTATION FAQ
    • INDUSTRIES USE FAQ
    • PUBLIC EDUCATION FAQ
  • Home
  • Services
    • Pre-Construction Planning
    • Progress Verification
    • Documentation Services
  • Partner Program
    • Partner Exclusives
    • Request Partner Access
  • About
    • About Us
    • Safety & Compliance
  • FAQ
    • Views From Above FAQ
    • SERVICES AND WORKFLOW FAQ
    • PARTNERSHIP FAQ
    • SAFETY & COMPLIANCE FAQ
    • TECHNOLOGY FAQ
    • DOCUMENTATION FAQ
    • INDUSTRIES USE FAQ
    • PUBLIC EDUCATION FAQ

Find answers to common questions about aerial documentation,

Views From Above FAQ

What kind of work does Views From Above focus on?

Aerial documentation is the core of what I do. Everything is built around accurate records, consistent visuals, and protecting contractors and developers from disputes, confusion, and delays.  

Do you offer marketing photos or videos?

Documentation comes first. If a client needs a few photos for marketing, I will make sure the content I deliver can be used that way, but it is not something I advertise or pursue. My focus is construction, development, and liability protection. 

Do you have a background in construction?

Yes. Between my time in the USAR as an engineer, years in industrial environments, environmental work, I understand what a site should look like and what crews are dealing with. That experience shapes how I document and how I look for inconsistencies. 

Why should I choose you over a franchise or larger company?

Because you actually know who is showing up. You get a consistent process and a consistent pilot every single time. I am not sending random operators and I am not rushing through a long list of unrelated services. You get accountability, accuracy, and direct communication without the corporate runaround. 

Are you a one-man operation?

Right now, yes. But I already have the roadmap to scale as demand grows. I will only add pilots who have construction experience and who can maintain the exact same standards and process. 

Do you only work in Chattanooga?

Chattanooga is home and my primary service area, but I will travel where there is a real need. The normal radius is 50 miles. Beyond that, travel fees apply. 

How far in advance should I book?

As soon as you can. Even if you are not sure yet, reach out. I need to check the airspace, coordinate access, and request authorization if the location is in controlled airspace. Sometimes approvals come fast and sometimes they do not, so early notice helps protect your timeline. 

Are you fully insured?

 Yes, I have insurance on file.

What does is a Service-Disabled Veteran Owned Small Business (SDVOSB)

It means my business has been federally certified as owned and operated by a service-disabled veteran. Some organizations and federal contractors receive incentives when working with SDVOSBs. More importantly, it means you are working with someone who carries high standards, attention to detail, and accountability from day one. 

Do you subcontract or use hired pilots?

When you hire Views From Above you get me. As the company grows, only trained operators who already understand construction will join the team. 

SERVICES AND WORKFLOW FAQ

What services do you offer?

Three core services

  • Pre Construction Planning
     
  • Construction Documentation
     
  • Progress Verification
     

Each service solves a specific problem and flows naturally into the next as a project moves forward.

What does a documentation session include?

 Consistent aerial photos, ground photos, a written summary, notes on anything unusual, organized files, and electronic delivery within 48 hours. 

What do partners receive that single session clients do not?

Partners receive locked scheduling, multi-site flexibility, archived backups, priority access to new technology, long term consistency, and the three locations under one session rule when sites fall within a five-mile radius. 

Is this meant for long term use or single projects?

Both. The true value comes from consistent documentation over time, but short-term partnerships are available for clients who only need coverage for a portion of a project. 

What is your normal service radius?

Fifty miles. Travel fees apply for beyond that. 

How quickly is documentation returned?

Within 48 hours for standard sessions. Partners receive priority scheduling and consistent timing. 

What is the difference between a monthly partnership and a single session?

 Partners commit to regular documentation and receive priority access, locked pricing, backups, and multi-site flexibility. Single sessions receive one visit, one delivery, and no long-term data retention or partner perks 

Do you require a contract?

Yes. I call it a partnership, but it is a contract that outlines expectations, safety requirements, scheduling, and deliverables. It protects both sides. 

How does payment work?

Single session clients pay fifty percent at booking and fifty percent day of service. Partners pay on the first of each month. 

How do you handle sites with neighbors or nearby properties?

Flights may cross property lines, but no images or video will be captured of neighboring properties. Clients are responsible for notifying neighbors ahead of time and I can provide written notice upon request. 

PRICING, BILLING AND PARTNERSHIPS FAQ

Do you offer discounts?

No. My work can protects crews from real financial risk. I do not devalue it with discounts. 

What do partners get that single sessions do not?

All partner benefits. Multi-site flexibility. Backups. Priority scheduling. Locked pricing. Guaranteed availability. Consistent process. 

What does a partnership cost?

 Partnership pricing is customized based on how many sessions per month a client needs and the scale of the project. 

What is the minimum commitment?

six months, however you can lock in pricing for up to twenty-four months. 

Do you work outside the fifty-mile radius?

Yes. I focus on the Chattanooga region, but I will travel for clients when the project requires it. Travel fees apply outside the fifty-mile radius. 

Can I switch from single sessions to a partnership later?

Yes. Many clients start with a single session and then move into a partnership once they see the value of consistent documentation. 

How does scheduling work for partners?

Partners receive priority scheduling. Their dates are secured early in the month, and adjustments are made around weather or site conditions. 

Can a partnership cover multiple job sites?

Yes. If sites fall within a five-mile radius, up to three locations can be covered in a single session. 

When do partners pay?

On the first of each month. 

What forms of payment do you accept?

Invoices can be paid electronically through standard business payment methods. 

SAFETY, COMPLIANCE AND REGULATIONS FAQ

Are you Part 107 certified?

Yes. All commercial drone work requires it and I follow every FAA rule and maintenance requirement. 

What safety measures do you take on site?

I treat every job site like an active work zone. I stay clear of crews, equipment paths, and hazards. I communicate with supervisors before flying and avoid anything that could interfere with operations. 

Do you follow OSHA expectations?

Yes. I have OSHA 10 training and apply it to my workflows to make sure documentation happens safely. 

Do you operate in controlled airspace?

Yes. I request authorization when needed. Early communication helps ensure access. 

Can you fly in bad weather?

Light rain or fog is possible with protective equipment, but I do not fly in unsafe conditions. Crews deserve safety first, not shortcuts. 

Are you compliant with federal data and storage expectations?

Yes. All images and files are stored securely and organized before delivery. 

Can you operate in restricted zones or near critical infrastructure?

With proper coordination, waivers, and authorization, yes. It depends on location and federal requirements. 

What happens if a site has tall equipment or cranes?

I adjust altitude, reposition flight paths, and coordinate with site leads to avoid conflict with equipment. 

Do you have nighttime or early morning capabilities?

Yes, with proper authorization and when the project benefits from that timing. 

Does your documentation replace physical inspections or surveying?

No. Aerial documentation is a powerful tool, but it does not replace physical inspections or licensed surveying. It complements them with consistent, visual records. 

TECHNOLOGY AND EQUIPMENT FAQ

What drone system do you use right now?

Currently DJI. I am in the process of adding a compliant NDAA system to my fleet to expand capabilities for clients who require it. 

What cameras or sensors do you use?

High resolution systems designed for construction environments. 

How high do you fly?

Within FAA limits and at altitudes that provide clear, consistent documentation for your site. 

What is your typical flight pattern?

A standardized grid pattern for consistency over time, along with targeted angles of key areas. 

Do you offer thermal imaging?

Not at this time. 

Do you offer indoor drone flights?

Soon. I am currently evaluating systems for safe indoor use.  

Can you integrate with Procore, Dropbox, Google Drive, or Buildertrend?

Yes. I can upload directly to whichever platform your team already uses. 

What file formats do you deliver?

Standard high-resolution photo and video formats compatible with all project management tools.  

How do you maintain your equipment?

Regular inspections, firmware updates, and manufacturer recommended maintenance. 

How accurate is drone documentation compared to surveying?

Drone documentation is visually accurate and extremely consistent over time, but it does not replace licensed surveying. 

The future LiDAR equipment I am evaluating can achieve accuracy within roughly five centimeters plus or minus, but it will always be a supplement, not a replacement, for required survey work. 

DOCUMENTATION AND DELIVERABLES FAQ

What do I receive after a session?

A complete set of aerial photos, ground photos, a written summary, organized files, and consistent naming so nothing gets misplaced. 

How fast do you deliver?

Within 48 hours. 

How are files organized?

By date, site, and category so any supervisor or inspector can find what they need instantly.  

Do you provide reports?

Yes. Partners receive more detailed summaries. Single sessions receive a clean overview. 

Do you offer video deliverables?

 If video supports the documentation, yes. 

Do you offer backups?

Partners receive long term archived backups on external drives that I also duplicate for secure retention. 

Do single session clients receive backups?

 No. Backups are a partner exclusive. 

Can I request specific angles or areas?

Yes. Just communicate them ahead of time. 

Do you keep every file forever?

Partners receive long term retention for the duration of the partnership. Single sessions do not. 

Does your documentation prevent disputes?

It does not guarantee prevention. It creates consistent visual proof that helps clarify what happened, when it happened, and what the site looked like at every stage. 

INDUSTRIES AND USE CASES FAQ

Who is your work best suited for?

Builders, developers, excavation crews, infrastructure companies, environmental teams, and anyone who needs visual proof at each stage of a project. 

Do you work with insurance companies?

 Yes. Documentation is extremely useful for claims, but every request is evaluated to make sure it fits within my scope. 

Do you support investors or owners who want updates?

Yes. Progress verification is ideal for that. 

Do you document utility work?

Yes. Utility crews benefit heavily from consistent visuals. 

Do you work with municipalities?

Yes, when the project fits my scope. 

Do homeowners ever hire you?

Sometimes for grading or property documentation, but I stay focused on construction and development. 

Do you work in hazardous environments?

If safety requirements are met and coordination is handled properly, yes. 

How will you choose pilots as you grow?

Local veterans first, especially those with construction backgrounds. I want operators who already understand what they are looking at. 

Can you support long term multi-phase builds?

Yes. That is where documentation is strongest. 

Will you expand to other states?

Eventually yes. Growth will be based on real need and local demand. 

PUBLIC EDUCATION AND COMMUNITY FAQ

Why do you post so much informational content?

Because the public deserves clear, honest information about drones, safety, and documentation. My opinion does not matter. Facts do. 

Why avoid fear-based messaging?

Fear kills trust. Education builds it. 

Why do you share updates about FAA rules?

Because crews deserve to know how regulations affect their work. 

Do you take stances on legislation?

I focus on facts, not politics. 

Can people ask you questions online?

Yes. I always try to answer honestly and professionally. 

Why do you talk about environmental topics?

Documentation helps protect natural areas and keep crews accountable. 

Do you work with schools or community groups?

Yes, when asked.

Why emphasize veterans in your hiring plans?

Because veterans bring discipline, reliability, and experience in structured environments. Local veterans with construction backgrounds are ideal for this work. 

Why write blogs or educational posts?

Because the industry lacks unbiased information. I want people to form their own opinions based on facts, not fear. 

Why does community involvement matter to you?

Because Chattanooga is home. The people here matter to me, and the companies building this city deserve good information they can trust. Sharing how drones actually work, explaining regulations in plain English, and showing crews how documentation protects them is my way of giving back. If I can help someone make a safer, smarter, or more informed decision, that’s a win for the whole community. 

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